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Strategic
Customer Conference
Theme: "Customer-Driven DNA"
Thursday, May 31, 2018 • 9:30 AM to 4:00 PM • Petroleum Club
| Keynote Discussion |
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Mr. Scott Kirby
President
United Airlines
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| "Ground Realities"— Panel Discussion |
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Mr. Randy Bowen
Manager of Projects
Phillips 66
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Mr. Danny Farler II, P.E., P.M.P
Engineering Manager, Permian Unconventional
ConocoPhillips
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Mr. Douglas Fieldgate
Vice President, Asset support, Oil and Gas
AECOM
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Mr. Matthew Isbell
Drilling Advisor
HESS
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Ms. Michelle Mitchell
Operational Excellence & HES Advisor
Chevron
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Mr. Subodh Saxena
Senior Vice President
Nabors Industries
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Ms. Maggie Seeliger
Senior Vice President, Strategy and Marketing, Oil & Gas
SNC-Lavalin
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| "DNA Test"— Audience Discussion |
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Dr. Vikas Mittal
Professor of Marketing, Jones School of Business
Rice University
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Dr. Shrihari (Hari) Sridhar
Professor of Marketing, Texas A&M
Rice University |
For Fees Info scroll below
For Theme/Topic Information scroll below
For Direction and Parking Information scroll below
Follow us on LinkedIn to receive conference updates and happenings -
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2018 Theme: "Customer-Driven DNA" |
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Many companies claim to be customer-focused,
but simply limit it to customer interface and service.
A systemic focus on customers must permeate all aspects of a company starting with the alignment of the mission and vision with customer imperatives.
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What are your customer imperatives, and how do your offerings address them?
- Has your company’s mission and vision incorporated customer needs clearly and thoroughly?
- How well does your company deliver on your brand promise?
- What are the right metrics to track your customer focus?
- And last, but not the least, how can you measure if a customer-focused strategy is increasing customer loyalty, pricing power, sales, margins, and EBITDA?
The Houston Strategy Forum has invited top business leaders to discuss and share ideas on how their customers drive their strategic focus and corporate DNA. Come join us with your management team to discuss and learn from each other.
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| Our Unique Format |
What Makes Us Different?
The Houston Strategy Forum is a highly interactive discussion forum, not a presentation forum. No speeches, no boring PowerPoint presentations.
Our business talk show format facilitates an energetic, meaningful, and respectful exchange between our speakers and attendees. Our unscripted format often creates "insightful learning opportunities." We receive rave reviews about our format from speakers and attendees.
To encourage an open and candid discussion we follow Chatham House rules.
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| Fees Information |
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Fee Schedule
| Table of 10 |
$5000 |
| Head-Table Seat |
$1500 |
| Priority-Table Seat |
$650 |
| Visitor-Table Seat |
$300 |
| AMA Houston Table Seat |
$300 |
| Rice Full-Time Student |
$200 |
| A&M Full-Time Student |
$200 |
| General Members |
$200 |
| Strategic Members |
$0 |
Do Not Miss This Opportunity:
1. Build relationships with Houston's top executives
2. Contribute your ideas and thoughts to the discussion
3. Learn from our speakers through a vigorous and interactive discussion
Invite your management and sales team, and, most importantly, your clients to this discussion.
Sign up while seats are still available!
Sign up Now
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| Conference Agenda |
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Conference Agenda
- 9:30 AM: Registration & Relationship Building
- 10:00 AM: Conference opens
- 10:15 AM: Audience Discussion
- 10:30 AM: "Ground Realities" Panel Discussion
- 11:30 AM: Lunch & Relationship Building
- 12:30 PM: DNA Test & Audience Discussion
- 01:00 PM: Quick Break
- 01:15 PM: Keynote Discussion
- 02:15 PM: Break & Relationship Building
- 02:45 PM: "Customer-Driven DNA" Panel Discussion
- 03:45 PM: Strategic Takeaways
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| Cancellation, Miscellaneous Information |
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ON-SITE PAYMENT/REGISTRATION:
On-site registration and payment entails a $15 processing fees.
CANCELLATION POLICY:
For VISITORS: Sorry, we do not offer refunds to visitors or prospective members. You are welcome to send a substitute. A substitution charge of $50 applies. To register the substitute, use the registration category, "Substituting for a Visitor." On the next page of registration, indicate the name of the person whom you are substituting.
FOR GENERAL MEMBERS: If you let us know at least one week prior, we will credit your HSF account for the fees, so you can apply the fees toward a future event.
FOR STRATEGIC MEMBERS: Strategic Members attend all events for no charge (if registered in time). Since Strategic Membership is tied to specific individuals, substitutions are not allowed if you cannot make it to the event.
Dress Code: Business Professional
PROFESSIONAL CONDUCT:
Houston Strategy Forum expects professional conduct from all attendees.
Please come to learn and participate in the discussion, and be respectful of other executives in attendance.
Houston Strategy Forum reserves the right to deny admission to the event, ask an individual or group to leave the event, and exclude from electronic lists and communication, any individual or organization.
VIDEO/PHOTOGRAPHY CONSENT:
By registering for the event, you provide the Houston Strategy Forum your consent to be included in photographs and video recording of the event.
LIMITS OF LIABILITY/DISCLAIMER OF WARRANTIES:
The opinions expressed by speakers and attendees are their own only, and not the Houston Strategy Forum's. Any business concepts, issues and ideas discussed may not be applicable in your situation. Houston Strategy Forum makes no claims about the completeness, accuracy or applicability of any discussion. Please seek professional business help to implement any change in your business or career.
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Directions and Parking |
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PETROLEUM CLUB, Total Plaza, 1201 Louisiana, Houston 77002; 35th Floor
Driving Directions: The new location of the Petroleum Club is 1201 Louisiana Street, Total Plaza. It is east from the Hyatt Regency and south of the CenterPoint building, at the intersection with Dallas street.
The club is located on the 35th floor.
In the interest of your safety, it is always a good idea to pay attention to the surroundings, your possessions and self, when parking your car and approaching any Downtown venue. We recommend valet parking.
Parking: Street metered and private parking lots are available options.
Valet is available on the south side of building and the valet entrance is from Milam street. The cost for valet is $15.
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Join us as a member.
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